At real Beverage Solutions we can provide you with a mystery shopper service where we assess and audit your business.

We work closely with you to discover exactly where you need to improve and what changes we can implement in order to make your business more successful.

We can give advice on the following:

• Layout and design
• Work flow
• Customer service standards
• Marketing
• Quality of food and drink

Our team visit your premises and perform a mystery shopper report. We look at your business from a customer’s point of view and provide you with a report which will outline how you can improve.

We appreciate it can be hard to see things through a customer’s eyes. With a mystery shopper report you will be able to see what your business looks like from the outside.